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Privacy Policy

FERTYGEN USA LLC – EIN 36-5019207, pursuant to current regulations on the protection of personal data, hereby informs you that the personal data that is collected through paper or electronic formats are included in the specific automated files of users of the services provided by FERTYGEN USA LLC.
The collection and automated processing of personal data is intended to maintain the business relationship and the performance of information tasks, training, advice and other activities of FERTYGEN USA LLC.
This data will only be transferred to those entities that are required for the sole purpose of fulfilling the aforementioned purpose.
FERTYGEN USA LLC adopts the measures required in order to guarantee the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679, of the European Parliament and Council, 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation thereof.
The user may at any time exercise the rights of access, opposition, rectification and cancellation stipulated in the aforementioned Regulation (EU). The user may exercise these rights by sending an email to:
The user states that all the data provided by them is true and correct, and undertakes to keep it updated by notifying these changes to FERTYGEN USA LLC.


¿Why do we process your personal data?

FERTYGEN USA LLC processes your personal data collected for the following purposes:

  1.  When contracting the goods and services offered to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
  2. Sending requested information through the forms provided in paper or electronic format.
  3.  Sending bulletins (newsletters), as well as marketing messages to promote and/or advertise our entity and/or the sector.

We remind you that you can oppose the sending of marketing messages by any means and at any time, by sending an email to the address indicated above.

The fields of the records are mandatory: it is impossible to achieve the stated purposes if this data is not provided.

For how long is the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained and you do not request its deletion. After this, it will be kept for the legally required periods (unless, in both cases, that the treatment is based on the User’s consent and they revoke it, in which case they will be kept until such revocation is received).

Therefore, we can guarantee that your data will not be kept longer than necessary for the purposes described above, notwithstanding the conservation that is required for the formulation, exercise or defence of potential claims and/or whenever permitted by applicable legislation.


The processing of your data is undertaken with the following legal bases that legitimize it:

  1. The request for information and/or the contracting of the services of FERTYGEN USA LLC, whose terms and conditions will be made available to you prior to a possible contracting.
  1. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you. After you have read the policy, and if you agree, you can accept by means of a statement or a clear affirmative action, such as the marking of a box provided for this purpose.

In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to attend to your request, which will make it completely impossible to provide you with the information requested or to carry out the contracting of the services.


The data will not be communicated to any third party outside of FERTYGEN USA LLC, unless legally required.

An optimal provision of the service that FERTYGEN USA LLC offers may require other third-party service providers for FERTYGEN USA LLC to access the User’s personal data as data processors.

In addition to the access that third-party providers may have to the personal data that falls under the responsibility of FERTYGEN USA LLC as national or international data processors within the framework of the provision of a service for the data controller, FERTYGEN USA LLC may transfer the personal data of the User to the Authorized Distributors of FERTYGEN USA LLC, provided that consent has been requested from the User and the latter has expressly granted it.

In addition to the foregoing, FERTYGEN USA LLC may make assignments or communications of personal data to meet its obligations with the Public Administrations in the cases that are required in accordance with the legislation in force at any time and also, where appropriate, to other bodies such as State Security Forces and judicial bodies.


FERTYGEN USA LLC informs the User as to the opportunity of it assisting them in the exercise of their rights of access, rectification, opposition, deletion, portability and limitation of processing as well as to reject the automated processing of personal data collected by FERTYGEN USA LLC.

The aforementioned rights may be exercised free of charge by the User, and where appropriate, whoever represents them, by means of a written and signed request sent to the following address: Street address: The aforementioned request must include the following data: User name and surname, address for the purposes of notifications, photocopy of the National Identity Document or Passport, and request in which the application is specified.

Similarly, we inform you that the User may also exercise the aforementioned rights through email:

In addition to the above rights, the User will have the right to withdraw the consent granted at any time through the procedure described above, without the aforementioned withdrawal of consent affecting the legality of the processing prior to its withdrawal. FERTYGEN USA LLC may continue to process the User’s data to the extent permitted by applicable law.

FERTYGEN USA LLC reminds the User that they have the right to file a claim with the relevant supervisory authority.


FERTYGEN USA LLC undertakes to comply with its obligation to secrecy of personal data and its duty to store it, and will adopt the necessary measures to prevent its alteration, loss, treatment or unauthorized access, in accordance with the provisions of applicable regulations.

FERTYGEN USA LLC has implemented the required technical and organizational measures that guarantee the security of the personal data provided by the user in such a way as to avoid its alteration, loss, treatment and/or unauthorized access, taking into account the status of the technology, the nature of the stored data and the risks to which it is exposed, whether these are the result of human action or the physical or natural environment.

FERTYGEN USA LLC, as an entity concerned about privacy and in order to strengthen the confidentiality and integrity of information in its organization, continuously maintains the supervision, control and evaluation of its processes to ensure respect for privacy and information security, according to international standards.


FERTYGEN USA LLC makes backup copies of the content hosted on its servers. However, it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total replacement of the data deleted by users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup.

The services offered, except those specific to backup, do not include the replacement of the contents preserved in the backup copies made by FERTYGEN USA LLC, when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always subject to acceptance by the user.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to FERTYGEN USA LLC.


Pursuant to the Law on Information Society Services and Electronic Commerce, FERTYGEN USA LLC will not send advertising or promotional messages by email or other equivalent means of electronic communication that have not previously been requested or expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, FERTYGEN USA LLC will be authorized to send marketing messages regarding products or services that are similar to those that were initially contracted with the client.

After proving their identity, the user may request that no more marketing information be sent to them through the aforementioned channels.